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Theodore Kinni -Senior Editor, Books at strategy + business magazine: In late 1999, while still the 800-lb gorilla in the video rental market, Blockbuster Video called in some outside help to address its biggest customer complaint: late fees. One of the calls was to Michael Schrage, then research associate at MIT Media Lab, whose book,

 

Mentor Mantras: # 44 in a series

Friday, 09 January 2015 by

“If you want to get more out of life-you have to get more life out of you” Anonymous  

 

Mentor Mantras: # 43 in a series

Friday, 09 January 2015 by

“Become comfortable-feeling uncomfortable” Jacob Sokol  

 

Mentor Mantras: # 42 in a series

Friday, 09 January 2015 by

“You’re far more likely to go not far enough, than you are to go too far” Seth Godin  

 

Mentor Mantras: # 41 in a series

Friday, 09 January 2015 by

“Create space and time for yourself, to think and daydream” Kimberly Pierce  

 

Mentor Mantras: # 40 in a series

Thursday, 08 January 2015 by

“What you DO has to be greater than what you SAY” Mark Ecko  

 
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